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Effective Date: January 1, 2026

Moses Home Services LLC Privacy Policy

Moses Home Services LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we may share it, and your choices regarding your information.

Information We Collect

We may collect personal information you provide to us, including:

Name
Phone number
Email address
Service address
Project details or photos you send us
Appointment and service history
Payment or billing-related information you provide through our service providers
Any other information you choose to provide by phone, text message, email, contact form, or in person

How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates
Schedule appointments and services
Send service updates, reminders, invoices, and customer support messages
Communicate about your requested services or projects
Maintain business records
Improve our customer service and business operations
Comply with legal obligations

Text Messaging / SMS Communications

If you choose to communicate with us by text message, we may send you messages related to:

Appointment scheduling and reminders
Service updates
Estimate and invoice follow-up
Customer support
Other job-related communications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

Sharing of Information

We do not sell your personal information.

We may share your information only as needed with trusted third-party service providers who help us operate our business, such as:

Customer communication and messaging platforms
Payment processors
Scheduling or CRM software providers
Website or hosting providers
Subcontractors or service partners only when reasonably necessary to perform requested services.
We may also share information if required by law, regulation, legal process, or to protect our rights and safety.

Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is guaranteed to be completely secure.

Your Choices and Rights

You may contact us at any time to:

Request updates to your contact information
Ask questions about how your information is used
Request that we stop contacting you by text or other methods, subject to operational or legal needs

To stop SMS messages, reply STOP.

Third-Party Services

Our website and business systems may use third-party tools to help us communicate with customers, process payments, or manage projects. These providers may have their own privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Moses Home Services LLC

(540) 588-5163

Office@MosesHomeServicesLLC.com

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Privacy Policy

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